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Past Toronto's published service standard

This report is 45 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Sidewalk crack at curb edge

ref: STO-G0L9S3

city ref: 09205876 Track on 311

Sidewalk Damage Snap City acknowledged

Open 46 days

Transportation Services: 30 days

City service request

New

Updated about 1 month ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-05-26, 10:59 a.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 33 Mill St

The city's estimated completion of May 26, 2026 has passed. We are following up.

33 Mill Street, Toronto Toronto

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Reported on Fri, Apr 24, 2026 at 6:37 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A vertical crack runs approximately 15 feet along the sidewalk at the curb edge with exposed soil and debris, creating a trip hazard due to settled or shifted concrete. A steel bollard is missing at this location and needs to be replaced.

Description

Steel bollard missing. Needs to be replaced.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

1 community report

1 fixed

Fixed May 05

Submitted by Walleye Victoria

Bollards have been reinstalled