Every neighbourhood deserves someone who cares
SolveTO is Toronto's all-in-one platform that empowers citizens to report neighbourhood issues in seconds and get them to the people who can fix them.
Because Torontonians love their city, eh! ❤️
Our Story
Every spring, the City of Toronto asks residents to report potholes and infrastructure problems by calling a phone number or sending an email. The process is slow. Meanwhile, accidents happen, damage accumulates, and frustration builds across the city.
We built SolveTO to change that. Founded in January 2026, SolveTO gives every Torontonian a way to report a neighbourhood issue in under 30 seconds, snap a photo, let AI handle the details, and your report goes directly to city services and your ward councillor.
We believe that citizens have a voice, city teams get structured data, and communities can track progress together on a shared public map.
From the Founder
I have spent over 15 years building software across UX design, UI engineering, and full-stack development, working with corporations, SaaS companies, and startups across diverse industries. My passion has always been building software that solves real problems people face daily.
Living in Toronto, I kept hitting the same frustration. I'd drive over a pothole and think: why isn't there a way to tell the city about this in a few seconds? The existing process, a phone call or an email buried in a queue, felt disconnected from how people actually live and move through a busy city.
That question sparked the idea for SolveTO. From the start, the goal was to make it as simple as possible—no complex forms or extra steps. Just snap a photo, review the AI-drafted report, and send. Your detailed report with evidence and location goes straight to city officials and your councillor in seconds.
That obsession with simplicity drives everything we build at SolveTO. Civic engagement should be effortless, not a chore.
Transparency
SolveTO is an independent platform. We are not affiliated with, endorsed by, or connected to any municipal government, city council, or 311 service.
Reference numbers (e.g. STO-A3F7K2) are generated by SolveTO for your records and quick lookup. They are not city or 311 case numbers. If a city assigns its own case number in the future, we will display both alongside ours.
Reports are forwarded via email to the city's 311 service and your local councillor. We do not have direct access to city 311 systems or databases. Resolution status is tracked through community verification, not city data feeds.
Councillor scores and analytics are generated from publicly available data and community reports. They do not represent official city assessments.
As featured in
CBC
Global News
TorontoToday
NOW Toronto
Ben Mulroney
How It Works
Spot
Notice a pothole, graffiti, broken sign, or anything that needs attention in your neighbourhood.
Snap
Take a photo. AI identifies the issue type and drafts a report for you to review.
Send
Your report goes directly to city services and your ward councillor with full details and location.
What Can You Report?
AI recognizes 25+ issue types. Here are the most common categories.
Streets & Sidewalks
- Potholes, road damage, cracked sidewalks, ice buildup
Public Spaces
- Graffiti, vandalism, broken streetlights, litter and debris
Parking & Vehicles
- Illegal parking, abandoned vehicles, accessibility concerns
Parks & Green Spaces
- Damaged playground equipment, fallen trees, maintenance issues
Don't see your issue? Just take a photo, let AI categorize it, and send it to the right team.
Also, you can edit the report title and description before sending it.
Privacy & Data
Your personal information is never shared publicly, with the city, or with councillors. Only issue details (photo, description, location) are included in reports.
SolveTO also displays publicly available infrastructure data from the City of Toronto Open Data Portal. This data helps residents explore city assets and report issues. We do not modify or sell any open data. See our Data Sources page for details.
Read our full Privacy Policy, Terms of Service, and Data Sources.
Stay in the loop
Get occasional updates on what we're building and how Toronto is improving.
Get Involved
Whether you're a resident, city official or councillor, we'd love to hear from you.
