Track Your Report

Enter your SolveTO reference (STO-A3F7K2) or your city 311 reference number.

Michael Thompson

Ward 21 — Scarborough Centre

Councillor Michael Thompson

416-397-9274

Ward office & city hall

Councillor profile, committees, staff contacts

About Michael Thompson

Now in his sixth term as Councillor, Michael Thompson is widely regarded as one of Toronto’s hardest working and most effective political leaders.

Under the banner of “getting things done,” Michael is known to his constituents as a community builder committed to bringing people together in a spirit of collaboration. He has led the formation of local community associations, youth leadership initiatives and Business Improvement Areas. To engage residents in his ward, he holds regular public meetings and annually resolves hundreds of local and city-wide issues.

In addition to a strong focus on serving his constituents, Michael’s commitment to developing Toronto’s economy is longstanding. He regularly draws upon his widespread network of business relationships to help the city to enhance business retention, promote economic growth, advance equity and increase private-sector employment. As former Chair of the city’s Economic and Community Development Committee, he convened an advisory group of leaders in business, labour, academia and the not-for-profit sectors to advise the city on its economic development strategies and priorities. The group’s Collaborating For Competitiveness  recommendations were adopted in full by the city and incorporated into the city’s operations. Locally, he spearheaded the creation of the Wexford Heights Business Improvement Area and established a Job Fair that each year brought thousands of job seekers together with dozens of employers.

City councillor page

Ward 21 on toronto.ca

Councillor

Michael Thompson

Phone

416-397-9274

Councillor email (city format)

councillor_thompson@toronto.ca

Ward staff

Performance Score

Falling Behind · 1/4 resolved (last 90 days)

39.2/100

Get alerts for this ward

Business Improvement Areas (3)

Cedarbrae Markham Lawrence Village 4 open reports
Kennedy Road 0 open reports
Wexford Heights 0 open reports

4

Total Reports

3

Open

1

Resolved

9.1

Avg Days to Resolve

Resolution Rate

Ward 21 25.0%
City Average 11.4%

13.6 points above city average

Ranked #3 of 25 wards

By resolution rate (last 90 days)

View Leaderboard

Top Issue Types

Construction Issue 1
Property Standards 1
Sidewalk Damage 1
Utility Pole 1

Most Reported Streets

  1. 1206 Warden Avenue, Wexford, Toronto 1 report
  2. 1310 Warden Avenue, Wexford, Toronto 1 report
  3. Kennedy Commons, Toronto 1 report
  4. Kennedy Road, Toronto 1 report

Top Reporters

🥇
B
beaver_danforth
Ward Guardian 2 reports
🥈
F
falcon_beaches
Neighbourhood Watch 1 reports
🥉
C
coyote_ottawa
Newcomer 1 reports

Recent open reports

Construction Issue

1310 Warden Avenue, Wexford, Toronto

Sent

Apr 07, 2026

Utility Pole

1206 Warden Avenue, Wexford, Toronto

Sent

Apr 07, 2026

Property Standards

Kennedy Road, Toronto

Sent

Mar 19, 2026

How Michael Thompson voted recently

Last 1 recorded votes at council meetings

311 activity in this ward

From City of Toronto 311 service requests (last 12 months)

5,175

Total requests

536

Pothole / road damage

81%

Closed by city

Top categories

  • Road Pothole / Road Damage 532
  • Driveway Blocked By Plowed Snowbank 431
  • Sidewalk Snow Clearing Required 322
  • Road Plowing Request 293
  • Property Standards and Maintenance Violations 165

Source: City of Toronto Open Data · Note: 311 data has no exact location, only ward + intersection