Ward office & city hall
Councillor profile, committees, staff contacts
Ward office & city hall
Councillor profile, committees, staff contacts
About Paula Fletcher
Paula Fletcher has a long record of service to Toronto-Danforth residents. She first became involved as a leader in the East End Parent Network and was then elected as the TDSB Trustee in 2000. Paula was elected as City Councillor for the former Ward 30 in 2003 and has served as Councillor since. She was re-elected in 2018 and again in 2022 to represent the over 106,000 residents of Ward 14 Toronto-Danforth, which extends from the Don Valley Parkway to Coxwell Ave and from Lake Ontario to just north of O’Connor Drive.
Paula is a strong progressive voice at City Hall. She’s focused on creating affordable housing, improving public transit, parks and other public spaces, fighting the climate crisis along with enhancing community and road safety for all users. Paula works with residents, community groups and local business owners to build vibrant, healthy neighbourhoods.
Paula serves on several key committees and boards. This includes the Executive Committee, responsible for major city-wide issues and key priorities, and the Infrastructure and Environment Committee, which she chairs. Paula is also the Deputy Speaker of City Council.
City councillor page
Ward 14 on toronto.caCouncillor
Paula Fletcher
Phone
416-392-4060Councillor email (city format)
councillor_fletcher@toronto.caCommittees & boards
- Executive Committee
- Infrastructure and Environment Committee (Chair)
- Audit Committee (Vice Chair)
- Civic Appointments Committee
- Corporations Nominating Panel (Chair)
- Toronto and East York Community Council
- Service Excellence Committee
- Board of Directors of TO Live (Mayor’s Designate)
- CreateTO Board of Directors (Mayor’s Designate)
- Toronto Parking Authority
- Film, Television and Digital Media Advisory Board (Chair)
- Toronto Music Advisory Committee
- Canadian Stage Company Board of Directors
- Toronto and Region Conservation Authority
- Applegrove Community Complex Board of Management
- Eastview Neighbourhood Community Centre Committee
- Ralph Thornton Community Centre Board
Ward staff
-
Chief of Staff
Catherine LeBlanc-Miller
-
Special Assistant
Ava Harness
-
Constituency & Policy Advisor
Janat Akbar
-
Communications & Outreach Advisor
Max Pacheco
-
Constituency Assistant, Transportation and Environment Lead
Taamara Thanaraja
-
Constituency Assistant
Finn Webb
Last 90 days
Resolution is delivered by the responsible city departments
- Received
- 37
- Resolved
- 6
- Open
- 31
- Fix rate
- 16.2%
- Avg days to fix
- 6.0
- Overdue
- 24
- Fixed after deadline
- 1
By department
Get alerts for this ward
Flood awareness
No Active Flood Risk
Current weather conditions do not indicate elevated flood risk in this ward.
Flood Study Areas (1)
BFA46
Catch basins avg 88 years (installed ~1938, oldest 1925)
Business Improvement Areas (7)
37
Total Reports
21
Open
6
Resolved
6.0
Avg Days to Resolve
Resolution Rate
6.4 points above city average
Ranked #6 of 25 wards
By resolution rate (last 90 days)
Top Issue Types
Most Reported Streets
- Queen Street East, South Riverdale, Toronto 7 reports
- Selkirk Street, East York, Toronto 3 reports
- 18 Caroline Avenue, South Riverdale, Toronto 2 reports
- 823 Pape Avenue, East York, Toronto 2 reports
- Pottery Road, Toronto 2 reports
Top Reporters
Recent open reports
18 Caroline Avenue, South Riverdale, Toronto
May 09, 2026
Lake Shore Boulevard East
Apr 30, 2026
Captain Hawley Lane, South Riverdale, Toronto
Apr 24, 2026
Queen Street East, South Riverdale, Toronto
Apr 22, 2026
Queen Street East, South Riverdale, Toronto
Apr 22, 2026
How Paula Fletcher voted recently
Last 10 recorded votes at council meetings
1233 Yonge Street and 9 Woodlawn Avenue East - Official Plan and Zoning By-law Amendment Application - Decision Report - Approval
Apr 30, 2026 · defeated 2-5
1233 Yonge Street and 9 Woodlawn Avenue East - Official Plan and Zoning By-law Amendment Application - Decision Report - Approval
Apr 30, 2026 · passed 5-2
1233 Yonge Street and 9 Woodlawn Avenue East - Rental Housing Demolition Application - Decision Report - Approval
Apr 30, 2026 · passed 4-2
Pedestrianizing Church Street Pilot
Apr 30, 2026 · passed unanimously 6-0
Naming of an existing Public Lane South of King Street West, extending between Cowan Avenue and Spencer Avenue
Apr 30, 2026 · passed unanimously 5-0
Payment of Legal Expenses Related to an Integrity Commissioner Investigation
Apr 23, 2026 · passed 11-4
2775 Jane Street - Zoning By-law Amendment - Decision Report - Approval
Apr 23, 2026 · passed 9-6
Community Sports Equipment Sponsorship
Apr 23, 2026 · passed 16-1
Congestion Management Plan - 2026 Spring Update
Apr 23, 2026 · passed 15-2
Congestion Management Plan - 2026 Spring Update
Apr 23, 2026 · passed 16-1
311 activity in this ward
From City of Toronto 311 service requests (last 12 months)
9,766
Total requests
624
Pothole / road damage
77%
Closed by city
Top categories
- Road Plowing Request 1,217
- Sidewalk Snow Clearing Required 938
- Road Pothole / Road Damage 600
- Res / Garbage / Not Picked Up 302
- Animal Noise 249
Source: City of Toronto Open Data · Note: 311 data has no exact location, only ward + intersection
