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Past Toronto's published service standard

This report is 90 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Amber Morley
report photo

Multiple potholes from construction damage

ref: STO-H9B0Y2
Pothole Snap Report sent
Open 91 days
1 confirmed Transportation Services: 14 days

Twelfth Street, Toronto Toronto

Reported on Wed, Apr 1, 2026 at 9:02 PM · 3mo ago

Report Details

AI-generated, reviewed by reporter

Two potholes with exposed subgrade and standing water are present on Twelfth Street, apparently resulting from nearby house renovation work. The holes contain loose debris and create trip hazards; the contractor has not restored the road surface properly.

Description

The company renovating the house damaged the municipal road and did not fix it properly. Now there are big and deep potholes on the residential road.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

1 community report

1 still there
Still there Apr 20

Submitted by Moose Whistler

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Nearby

Park

Lakeshore Village Park

378m

School

St Josaphat Catholic Elementary School

210m

Bus Stop

Lake Shore Blvd West At Thirteenth St

255m

Report History

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Report Submitted

Apr 01, 2026 at 9:02 PM

The company renovating the house damaged the municipal road and did not fix it properly. Now there are big and deep potholes on the residential road.

Email sent to City of Toronto

Apr 01, 2026 at 9:02 PM

Sent

A community member reported: Still there

Apr 20, 2026 at 11:26 PM

Awaiting Response

Open for 3 months

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