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Past Toronto's published service standard

This report is 45 days old. The city's standard for Homelessness is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Need help?

If you or someone you know needs help: Toronto Streets to Homes (S2H) (416-338-4766), 311 Shelter Referral, or call 211 for community services.

Person sleeping on park bench

ref: STO-S3R5H9

city ref: 09246874 Track on 311

Homelessness Snap City acknowledged

Open 45 days

City target: 14 days

City service request (311)

New

Updated 20 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09246874 Service request type: Missing/Damaged/Faded/Relocating Street Name or Traffic Signs Expected service delivery: 2026-08-29, 1:03 p.m. Estimated resolution timeframe: The service request will be investigated and made safe within 4 months. Service address (city record): 30 Parliament St

Parliament Street, Toronto

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Reported on Mon, Apr 6, 2026 at 12:59 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

One person experiencing homelessness is sleeping on a park bench at Parliament Street with multiple personal belongings including blankets, a backpack, shoes, and scattered items around the seating area. The person is partially covered and the arrangement of effects indicates prolonged occupation of the bench, which obstructs use of the public park facility.