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Past Toronto's published service standard

This report is 46 days old. The city's standard for Water Sewer is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Road crack with water pooling

ref: STO-N6X0L9

city ref: 09082671 Track on 311

Water Sewer Snap City acknowledged

Open 46 days

Toronto Water: 1 days

City service request (311)

Updated about 2 months ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09082671 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-04-21, 4:44 p.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 90 College St

106 College Street, Toronto

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Reported on Tue, Apr 7, 2026 at 10:54 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A deep vertical crack runs perpendicular to traffic on College Street, with dark water pooling inside, indicating possible sewer or water main subsidence beneath the pavement. The crack extends several inches deep and creates a tripping hazard while allowing water infiltration that may worsen underground infrastructure damage. The nearby catch basins, averaging 52 years old, suggest aging drainage infrastructure in the area.