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Past Toronto's published service standard

This report is 46 days old. The city's standard for Utility Pole is 7 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Lily Cheng
report photo

Utility pole equipment inspection needed

ref: STO-Q0U9H6
Utility Pole Snap Report sent
Open 46 days
Toronto Hydro: 10 days

73 Olive Avenue, Toronto

Reported on Tue, Apr 7, 2026 at 3:09 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Wooden utility pole at 73 Olive Avenue has visible weathering and tangled wiring around the transformer box, with some sagging connections near the top that warrant maintenance review. The pole is located in a high-pedestrian area near a transit shelter, making equipment deterioration a potential safety concern.

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Comments (2)

fox_victoria about 1 month ago

A response from Toronto Hydro —— Dear Valued Customer, Thank you for your email. Please be advised that your email has been directed to the dispatch department for further information. We’re here to help. If you have a question, you can chat with a Customer Care representative online from our self-serve portal by logging in to your account or registering at torontohydro.com.

grouse_beaches about 2 months ago

The streetlights aren't working at night.

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Report History

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Report Submitted

Apr 07, 2026 at 3:09 PM

Email sent to Toronto Hydro

Apr 07, 2026 at 3:09 PM

Sent

Email sent to Toronto 311

Apr 07, 2026 at 3:09 PM

Sent

Awaiting Response

Open for about 2 months

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