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Past Toronto's published service standard

This report is 90 days old. The city's standard for Graffiti is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Neethan Shan
report photo

Graffiti on transit shelter

ref: STO-K0A4B1
city ref: 09100305 Track on 311
Graffiti Snap Report sent
Open 91 days
Municipal Licensing & Standards: 14 days

City service request

Updated 3 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Street Furniture Request Expected service delivery: 2026-05-25, 10:33 a.m. Estimated resolution timeframe: Completion times vary and may take up to 6 weeks depending on the request type. Urgent safety concerns are addressed within 24 hours. Service address (city record): Lawrence Ave E & Port Union Rd

43.779530, -79.137391 Toronto

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Reported on Wed, Apr 8, 2026 at 7:13 PM · 3mo ago

Report Details

AI-generated, reviewed by reporter

A transit shelter has a black spray-painted graffiti tag on its upper metal panel that is clearly visible from the street. The shelter remains functional but requires graffiti removal.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

2 community reports

2 fixed
Fixed Apr 17

Submitted by Loon Kensington

Resident photo of the issue
Fixed Apr 16

Submitted by Loon Kensington

Resident photo of the issue

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Ward 25 · Scarborough-Rouge Park

Neethan Shan

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Nearby

School

Sir Oliver Mowat Collegiate Institute

391m

School

Charlottetown Jr Public School

480m

Bus Stop

Lawrence Ave East At Port Union Rd West Side

2m

Bus Stop

Port Union Rd At Lawrence Ave East North Side

81m

Park

Bill Hancox Park

207m

Report History

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Report Submitted

Apr 08, 2026 at 7:13 PM

Email sent to City of Toronto

Apr 08, 2026 at 7:14 PM

Sent

A community member reported: It's fixed

Apr 16, 2026 at 10:27 PM

A community member reported: It's fixed

Apr 17, 2026 at 10:51 AM

Awaiting Response

Open for 3 months

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