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Past Toronto's published service standard

This report is 90 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Sidewalk damage

ref: STO-B0S3S1

city ref: 09111446 Track on 311

Sidewalk Damage Snap Report sent

Open 91 days

Toronto Water: 30 days

Waterfront Recreational Trail, Toronto Toronto

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Reported on Fri, Apr 10, 2026 at 6:27 PM · 3mo ago

Report Details

AI-generated, reviewed by reporter

Sidewalk damage

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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Comments (1)

fox_victoria 3 months ago

From the city —— Thank you for contacting 311 Toronto. We have generated a service request to Transportation Services for sidewalk; damaged, and this will be investigated within 1 month. Depending on the severity of the issue, repairs could take longer.