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Past Toronto's published service standard

This report is 34 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Severely broken sidewalk slabs

ref: STO-Q4H1T1

city ref: 09129541 Track on 311

Sidewalk Damage Snap Report sent

Open 35 days

Transportation Services: 30 days

City service request (311)

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09129541 Service request type: Sidewalk - Damaged /Brick/Interlock Expected service delivery: 2026-05-14, 8:51 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): Sherbourne St & Bloor St E

612 Sherbourne Street, Toronto

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Reported on Mon, Apr 13, 2026 at 4:39 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Multiple concrete sidewalk slabs are severely cracked and broken with sharp jagged edges and uneven displacement, creating tripping and falling hazards. The damage shows structural concrete failure rather than surface wear, with raised edges that could catch pedestrians' feet. There are two active road restrictions nearby in the area.