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Past Toronto's published service standard

This report is 32 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paul Ainslie

Crumbling concrete around catch basins

ref: STO-M8U9U5

city ref: 09145882 Track on 311

Water Drainage Snap Report sent

Open 33 days

Toronto Water: 1 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09145882 Service request type: Damaged Catch Basin Expected service delivery: 2026-04-17, 8:15 p.m. Estimated resolution timeframe: The Service Request will be resolved within 24 hours. Service address (city record): 687 Markham Rd

687 Markham Road, Toronto

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Reported on Wed, Apr 15, 2026 at 8:26 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Two exposed catch basins at this location have severely crumbling concrete curbing and sidewalk edging, with soil and gravel exposed where concrete has broken away. Standing water pools on the sidewalk surface, indicating drainage system failure around the catch basin structures. The deteriorated concrete creates significant tripping hazards for pedestrians, particularly those with mobility challenges.