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Past Toronto's published service standard

This report is 28 days old. The city's standard for Water Sewer is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Alejandra Bravo

Open sewer manhole — fall hazard

ref: STO-C5N5O4

city ref: 09161753 Track on 311

Water Sewer Snap City acknowledged

Open 28 days

Toronto Water: 1 days

City service request (311)

New

Updated 28 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09161753 Service request type: Maintenance Holes -Damage / Repair Expected service delivery: 2026-04-23, 8:23 a.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 108 Lisgar St

108 Lisgar Street, Toronto

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Reported on Mon, Apr 20, 2026 at 7:14 AM · 27d ago

Report Details

AI-generated, reviewed by reporter

An open sewer maintenance hole on Lisgar Street exposes underground infrastructure with inadequate protection—metal grates and red-and-white cones are present, but the opening creates a significant tripping and fall hazard for pedestrians and a vehicle hazard given nearby parked cars. Debris and protective equipment visible inside the hole indicate ongoing or incomplete work that leaves the excavation unprotected in a residential area with active foot and vehicle traffic.

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Comments (1)

fox_victoria 28 days ago

From the city ——— Submitted April 20, 2026 at 8:23 a.m. Status New – The request has been received. Expected Service Delivery Time April 23, 2026 at 8:23 a.m.