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Past Toronto's published service standard

This report is 25 days old. The city's standard for Other is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Damaged sidewalk bollard, fallen post

ref: STO-Q3Z4Q3

city ref: 09174516 Track on 311

Other Snap City acknowledged

Open 25 days

City target: 14 days

City service request (311)

In Progress

Updated 4 days ago

The request has been concluded.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09174516 Service request type: Bicycle Stand (Post and Ring) Repair or Graffiti Removal Service address (city record): 401 Dundas St W

401 Dundas Street West, Toronto

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Reported on Mon, Apr 20, 2026 at 5:37 PM · 24d ago

Report Details

AI-generated, reviewed by reporter

A metal bollard mounted on the sidewalk at 401 Dundas Street West has been knocked down, with its metal ring separated from the concrete base and scattered debris creating a tripping hazard. The loose protective ring poses a risk to pedestrians and eliminates the barrier function the post once provided. The concrete base mounting remains in place, confirming this is fallen infrastructure requiring repair.