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Past Toronto's published service standard

This report is 45 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Shelley Carroll

Road edge cracking and spalling

ref: STO-Z9N1D6

city ref: 09193671 Track on 311

Road Damage Snap City acknowledged

Open 45 days

Transportation Services: 14 days

City service request

Acknowledged

Updated about 2 months ago

Toronto 311 responded to this report. Reference number 09193671.

Hello, Thank you for contacting 311 Toronto. Your reference number for road damage is 09193665 and is required to check the status, make changes or cancel the request. I've attached the photo you provided. I've also created a second reference number 09193671 for investigation of the catch basin you mentioned in your request. You can also check the status of your service request online at http://www.toronto.ca/311 We hope this is helpful. Please do not hesitate to let us know if you require further information or assistance.

Ethennonnhawahstihnen' Lane, Bayview Village, Toronto Toronto

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Reported on Thu, Apr 23, 2026 at 2:22 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

The asphalt edge along the curb on Ethennonnhawahstihnen' Lane is deteriorating, with cracking, crumbling material, and exposed aggregate creating a trip hazard for pedestrians and cyclists. Water infiltration appears to be contributing to the damage, which will worsen without repair. The nearby catch basins (5 within 100m, averaging 37 years old) may be related to drainage issues in this area.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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