← arrow key

arrow key →

Past Toronto's published service standard

This report is 46 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water on sidewalk

ref: STO-P4L9V1

city ref: 09211186 Track on 311

Water Drainage Snap City acknowledged

Open 46 days

Toronto Water: 1 days

City service request

New

Updated about 1 month ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: West Nile Virus-Standing Water / Roadside Expected service delivery: 2026-05-02, 11:14 a.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 2 Queen St E

The city's estimated completion of May 2, 2026 has passed. We are following up.

6 Queen Street East, Toronto Toronto

Google Maps Apple Maps

Reported on Sat, Apr 25, 2026 at 10:30 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling across the sidewalk paving stones in front of the commercial storefront at 6 Queen Street East, indicating blocked or inadequate storm drainage. The wet patches extend the full width of the sidewalk and create a slip hazard for pedestrians, with potential for ice formation in winter conditions. The five nearby catch basins (averaging 27 years old) may need inspection or cleaning to restore proper drainage.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

Have you seen this issue?