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Past Toronto's published service standard

This report is 45 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Sunken sidewalk utility patch

ref: STO-Z2X3B3

city ref: 09215687 Track on 311

Sidewalk Damage Snap City acknowledged

Open 45 days

Transportation Services: 30 days

City service request

Acknowledged

Updated about 1 month ago

Toronto 311 responded to this report. Reference number 09215687.

Hello SolveTO, Thank you for contacting 311 Toronto. We have generated a service request to Transportation Services for sidewalk; damaged, and this will be investigated within 1 month. Depending on the severity of the issue, repairs could take longer. Your reference number is 09215687 and is required in order to check the status, make changes or cancel the request. You can also check the status of your service request online at http://www.toronto.ca/311 We hope this is helpful. Please do not hesitate to let us know if you require further information or assistance.

130 Spadina Avenue, Toronto Toronto

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Reported on Sun, Apr 26, 2026 at 2:17 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A rectangular sunken asphalt patch recessed approximately 2–3 inches below the surrounding concrete sidewalk surface creates a trip hazard for pedestrians. The patch contains exposed soil and debris from a settled utility cut and requires resurfacing to match the adjacent sidewalk level. The reporter noted a missing tree and protective root bed plate at this location.

Description

Missing tree and protective root bed plate.

Community Updates

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