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Sidewalk heaved by tree roots

ref: STO-G3N6X3
city ref: 09211186 Track on 311
Sidewalk Damage Snap City acknowledged
Open 22 days
Transportation Services: 30 days

City service request (311)

New

Updated 21 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09211186 Service request type: West Nile Virus-Standing Water / Roadside Expected service delivery: 2026-05-02, 11:14 a.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 2 Queen St E

680 Wellington Street West, West Queen West, Toronto

Reported on Sun, Apr 26, 2026 at 8:20 PM · 21d ago

Report Details

AI-generated, reviewed by reporter

Large tree roots have displaced and cracked the sidewalk across roughly 2-3 meters, creating an upward buckle with exposed soil and roots that poses a trip hazard. Mud accumulates in the area due to a drainage issue, and the reporter notes the sidewalk should be reconstructed at a higher elevation to address both the root damage and water pooling.

Description

Mud consistently accumulates in this area due to a drainage issue. The sidewalk need to be redone at a higher elevation.

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Report Submitted

Apr 26, 2026 at 8:20 PM

Mud consistently accumulates in this area due to a drainage issue. The sidewalk need to be redone at a higher elevation.

Email sent to Toronto 311

Apr 26, 2026 at 8:20 PM

Sent

Awaiting Response

Open for 21 days

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