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Past Toronto's published service standard

This report is 45 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Sunken utility patches in plaza

ref: STO-U6W8P3

city ref: 09216438 Track on 311

Sidewalk Damage Snap City acknowledged

Open 46 days

Transportation Services: 30 days

City service request

Acknowledged

Updated about 1 month ago

Toronto 311 responded to this report. Reference number 09216438.

Hello Thank you for contacting 311 Toronto. We have generated a service request to Transportation Services for driveway; damaged and will be investigated within five days. Your reference number is 09216438 and is required in order to check the status, make changes or cancel the request. You can also check the status of your service request online at http://www.toronto.ca/311 We hope this is helpful. Please do not hesitate to let us know if you require further information or assistance.

Adelaide Street East, Toronto Toronto

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Reported on Sun, Apr 26, 2026 at 8:37 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Multiple sunken asphalt utility cut patches are depressed below the surrounding brick surface in the plaza, creating trip hazards for pedestrians. The dark rectangular patches, where utilities were accessed and patched, have settled unevenly and are difficult to see in the area's poor night lighting. Two active road restrictions are currently in effect nearby.

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