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Past Toronto's published service standard

This report is 17 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Vincent Crisanti

Standing water at curb drainage

ref: STO-E8M1B5

city ref: 09243650 Track on 311

Water Drainage City acknowledged

Open 18 days

Toronto Water: 1 days

City service request (311)

New

Updated 17 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09243650 Service request type: West Nile Virus-Standing Water / Roadside Expected service delivery: 2026-05-06, 8:44 a.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 975 Martin Grove Rd

Martin Grove Road

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Reported on Thu, Apr 30, 2026 at 3:09 PM · 17d ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling along the curb and property line next to the sidewalk, extending several feet, with a white utility box partially submerged; the nearby metal catch basin grate appears inadequate to handle the accumulated water.