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Past Toronto's published service standard

This report is 47 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Vincent Crisanti

Sunken utility cut patch

ref: STO-J8S4B7

city ref: 09248664 Track on 311

Sidewalk Damage City acknowledged

Open 47 days

Transportation Services: 30 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-05-31, 3:55 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 1120 Martin Grove Rd

The city's estimated completion of May 31, 2026 has passed. We are following up.

1120, Martin Grove Road, West Humber-Clairville, Etobicoke North, Etobicoke, Toronto, Golden Horseshoe, Ontario, M9W 1G6, Canada Toronto

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Reported on Fri, May 1, 2026 at 10:05 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A sunken asphalt utility cut patch along the road-to-sidewalk boundary at Martin Grove Road has settled below the surrounding concrete surface, creating a linear depression and trip hazard for pedestrians.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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