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Past Toronto's published service standard

This report is 47 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Vincent Crisanti

Open catch basin hazard

ref: STO-G2P1O2

city ref: 09249202 Track on 311

Water Drainage Flagged City acknowledged

Open 47 days

Toronto Water: 1 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Maintenance Holes Lid Loose/Missing Expected service delivery: 2026-05-02, 5:02 p.m. Estimated resolution timeframe: The Service Request will be resolved within 24 hours. Service address (city record): Martin Grove Rd & Highway 401 X W

The city's estimated completion of May 2, 2026 has passed. We are following up.

Martin Grove Road Toronto

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Reported on Fri, May 1, 2026 at 10:16 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Open catch basin with exposed red plastic basin and black grate frame at sidewalk level on Martin Grove Road creates a tripping hazard for pedestrians and cyclists. One nearby hydrant and an active road restriction are in the area.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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