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Past Toronto's published service standard

This report is 45 days old. The city's standard for Parks Issue is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Brad Bradford
report photo

Damaged park water fountain

ref: STO-M2J6U9
city ref: 09262321 Track on 311
Parks Issue Snap City acknowledged
Open 45 days
Parks Forestry & Recreation: 14 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Park Water Feature Repairs Expected service delivery: 2026-05-11, 3:32 p.m. Estimated resolution timeframe: The service request will be responded to within one week. Service address (city record): 1987 Dundas St E

The city's estimated completion of May 11, 2026 has passed. We are following up.

Orchard Park Boulevard, Toronto Toronto

Reported on Sun, May 3, 2026 at 3:37 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Public drinking water fountain at Orchard Park Boulevard runs continuously without shutting off and has non-functional buttons; the basin contains stagnant water, debris, and algae with a corroded metal cover.

Description

Water foundtain running non stop (doesnt turn off), buttons do nothing

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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Nearby

School

Academy Of Thought And Industry Toronto

384m

Bus Stop

Kingston Rd At Queen St East

167m

Bus Stop

Queen St East At Kingston Rd

205m

Park

Orchard Park

9m

Park

Edgewood Parkette

143m

Report History

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Report Submitted

May 03, 2026 at 3:37 PM

Water foundtain running non stop (doesnt turn off), buttons do nothing

Email sent to City of Toronto

May 03, 2026 at 3:38 PM

Sent

Email sent to Parks Forestry & Recreation

May 03, 2026 at 3:38 PM

Sent

Awaiting Response

Open for about 2 months

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