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Past Toronto's published service standard

This report is 45 days old. The city's standard for Tree Issue is 3 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Damaged tree with dead branches

ref: STO-Y1R5L2

city ref: 09263146 Track on 311

Tree Issue Snap City acknowledged

Open 45 days

Parks Forestry & Recreation: 3 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Commercial Tree Removal Expected service delivery: 2026-10-31, 4:54 p.m. Estimated resolution timeframe: The service request will be investigated within two months, and any additional work will be completed within six months. Service address (city record): 26 Lombard St

Lombard Street Toronto

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Reported on Sun, May 3, 2026 at 4:10 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Mature tree on Lombard Street has extensive bare branches with visible twisting and gnarling, appears stressed or diseased with no foliage, and has a white plastic bag caught in the upper branches.

Description

Plastic bag is stuck in tree

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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