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Past Toronto's published service standard

This report is 45 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water, blocked drainage

ref: STO-G7G5C1

city ref: 09337254 Track on 311

Sidewalk Damage Snap City acknowledged

Open 45 days

Transportation Services: 30 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: West Nile Virus-Standing Water / Roadside Expected service delivery: 2026-05-20, 4:55 p.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): Queens Quay E & Lower Sherbourne St

The city's estimated completion of May 20, 2026 has passed. We are following up.

Queens Quay East Toronto

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Reported on Fri, May 15, 2026 at 4:46 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water and mud span approximately 20+ linear feet along the sidewalk edge on Queens Quay East, with visible sediment, debris, and subsided, waterlogged ground creating a tripping and slip hazard for pedestrians and cyclists. A blocked storm drain or catch basin upstream is preventing proper water drainage.

Description

Area Damages after constructions left Uneven terrain that iS acumulating water And garbage

Community Updates

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