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Past Toronto's published service standard

This report is 94 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise
report photo

Failed sidewalk repair with heaved pavement

ref: STO-O4B7Z8
Sidewalk Damage Report sent
Open 94 days
Transportation Services: 30 days

23 Scott Street, Toronto Toronto

Reported on Mon, Mar 23, 2026 at 12:58 PM · 3mo ago

Report Details

AI-generated, reviewed by reporter

The sidewalk at 23 Scott Street has a heaved section protruding from incomplete pothole repair work. Pavers were not replaced and the underlying damage remains unaddressed, creating a trip hazard and safety concern.

Description

Terrible work fixing an underlying pothole/sinkhole and failed to replace pavers. Heaved portion of road still protruding and not fixed.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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Report History

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Report Submitted

Mar 23, 2026 at 12:58 PM

Terrible work fixing an underlying pothole/sinkhole and failed to replace pavers. Heaved portion of road still protruding and not fixed.

Email sent to City of Toronto

Mar 23, 2026 at 12:58 PM

Sent

Email sent to Ward 13 councillor Chris Moise (Toronto Centre)

Mar 23, 2026 at 12:58 PM

Sent

Awaiting Response

Open for 3 months

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