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Past Toronto's published service standard

This report is 47 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Raised concrete sidewalk slab

ref: STO-P4I2Y7

city ref: 09358273 Track on 311

Sidewalk Damage Snap City acknowledged

Open 46 days

Transportation Services: 30 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-06-18, 9:52 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 399 Markham St

The city's estimated completion of June 18, 2026 has passed. We are following up.

399 Markham Street, Toronto Toronto

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Reported on Tue, May 19, 2026 at 8:16 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Concrete sidewalk slab at 399 Markham Street is heaved and displaced vertically at the joint line, creating a raised lip approximately 2-3 cm above the adjacent slab that poses a tripping hazard for pedestrians. Debris and dirt accumulation along the crack indicates the displacement has persisted through multiple freeze-thaw cycles.

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