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Past Toronto's published service standard

This report is 93 days old. The city's standard for Homelessness is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

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If you or someone you know needs help: Toronto Streets to Homes (S2H) (416-338-4766), 311 Shelter Referral, or call 211 for community services.

Homeless person in a box

ref: STO-X6W0G7

Homelessness Report sent

Open 94 days

City target: 14 days

199 Bay Street, Toronto Toronto

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Reported on Mon, Mar 23, 2026 at 2:15 PM · 3mo ago

Report Details

AI-generated, reviewed by reporter

A person is sleeping in a cardboard box on the sidewalk at 199 Bay Street, creating immediate exposure to harsh weather and safety risks in a busy downtown area. The makeshift shelter indicates ongoing homelessness requiring urgent outreach and social services intervention.

Description

Homeless person in a box

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