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Past Toronto's published service standard

This report is 45 days old. The city's standard for Utility Pole is 7 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik
report photo

Fallen guardrail in underpass

ref: STO-W7Z3C6
city ref: 09395680 Track on 311
Utility Pole Snap City acknowledged
Open 46 days
Toronto Hydro: 10 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Expressway Guide Rail Damaged Expected service delivery: 2026-05-30, 11:53 a.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): F G Gardiner Xy E & Dufferin St

The city's estimated completion of May 30, 2026 has passed. We are following up.

Gardiner Expressway, Fort York-Liberty Village, Toronto Toronto

Reported on Sat, May 23, 2026 at 6:47 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A metal guardrail is displaced across the left shoulder of the Gardiner Expressway underpass, blocking vehicle access and creating a collision hazard. The reporter also noted a broken light in the area that poses a risk of falling debris.

Description

A LIGHT IS BROKEN ON THE HIGHWAY AROUND THIS AREA (unable to take a picture in time)

DANGEROUS, CAN FALL AND DAMAGE A CAR

Community Updates

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Nearby

Bus Stop

Dufferin Gate Loop

105m

Bus Stop

Dufferin St At Springhurst Ave

156m

Park

Marilyn Bell Park

435m

Park

Spencer Cowan Parkette

475m

Report History

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Report Submitted

May 23, 2026 at 6:47 PM

A LIGHT IS BROKEN ON THE HIGHWAY AROUND THIS AREA (unable to take a picture in time) DANGEROUS, CAN FALL AND DAMAGE A CAR

Email sent to City of Toronto

May 23, 2026 at 6:48 PM

Sent

Email sent to Toronto Hydro

May 23, 2026 at 6:48 PM

Sent

Awaiting Response

Open for about 2 months

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