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Past Toronto's published service standard

This report is 45 days old. The city's standard for Parks Issue is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Vincent Crisanti

Deteriorated wooden fence

ref: STO-A2Z4Z9

city ref: 09452192 Track on 311

Parks Issue Snap City acknowledged

Open 46 days

Parks Forestry & Recreation: 14 days

City service request

Acknowledged

Updated about 1 month ago

Toronto 311 responded to this report. Reference number 09452192.

Hello SolveTO, Thank you for contacting 311 Toronto. We have generated a service request to Parks & Recreation for a Park Maintenance issue and this will be investigated within 5 days Your reference number is 09452192 and is required in order to check the status, make changes or cancel the request. You can also check the status of your service request online at http://www.toronto.ca/311. We have generated a service request to Urban Forestry for storm clean up / tree failure, and this will be investigated within 24 to 72 hours. Depending on the severity of the issue, the work can take up to 6 months to be completed. Your reference number is 09452254 and is required in order to check the status, make changes or cancel the request. You can also check the status of your service request online at http://www.toronto.ca/311

113 Riverhead Drive, Rexdale-Kipling, Toronto Toronto

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Reported on Tue, May 26, 2026 at 6:23 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A wooden fence at 113 Riverhead Drive shows multiple boards with rot, splitting, and warping, creating an unsafe and unmaintained condition visible from public areas. The reporter also notes a large fallen tree near the walking path that poses a potential hazard.

Description

Big tree has fallen down over where people walk along the path in the forest could be unstable and fall and hurt somebody.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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