SLA Compliance
Overall Compliance Rate
60.0%
of reports resolved within target
6
Met SLA
4
Missed SLA
10
Total
Compliance Trend
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Compliance by Issue Type
| Issue Type | Target | Compliance |
|---|---|---|
| Water Sewer | 1 days | 0.0% |
| Tree Issue | 3 days | 0.0% |
| Graffiti | 14 days | 0.0% |
| Parks Issue | 14 days | 0.0% |
| Bus Stop Issue | 14 days | 100.0% |
| Pothole | 14 days | 100.0% |
| Debris | 3 days | 100.0% |
| Illegal Dumping | 3 days | 100.0% |
| Road Damage | 14 days | 100.0% |
Best Performing
Road Damage
100.0%
Illegal Dumping
100.0%
Debris
100.0%
Pothole
100.0%
Bus Stop Issue
100.0%
Lowest on-time rate
Water Sewer
0.0%
Tree Issue
0.0%
Graffiti
0.0%
Parks Issue
0.0%
Bus Stop Issue
100.0%
