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Past Toronto's published service standard
This report is 92 days old. The city's standard for Homelessness is 14 days. Councillors are the right escalation when 311 is past its own deadline.
Email Cllr. Ausma MalikNeed help?
If you or someone you know needs help: Toronto Streets to Homes (S2H) (416-338-4766), 311 Shelter Referral, or call 211 for community services.
121 Richmond Street West, Toronto Toronto
Reported on Wed, Mar 25, 2026 at 9:28 AM · 3mo ago
Report Details
AI-generated, reviewed by reporter
Multiple individuals are sleeping rough and appear to be in encampment conditions at this location. Immediate outreach and support services may be needed.
Community Updates
Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.
Have you seen this issue?
Sign in to reportWard 10 · Spadina-Fort York
Nearby
Park
Cloud Gardens
School
Ocad University Inclusive Design Institute
Bus Stop
Richmond St West At York St
Report History
Complete timeline of your report lifecycle
Report Submitted
Mar 25, 2026 at 9:28 AM
Email sent to City of Toronto
Mar 25, 2026 at 7:20 PM
Awaiting Response
Open for 3 months
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