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Past Toronto's published service standard

This report is 47 days old. The city's standard for Homelessness is 14 days. Councillors are the right escalation when 311 is past its own deadline.

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If you or someone you know needs help: Toronto Streets to Homes (S2H) (416-338-4766), 311 Shelter Referral, or call 211 for community services.

report photo

Person sleeping on downtown sidewalk

ref: STO-H5J7J9
Homelessness Report sent
Open 47 days
City target: 14 days

121 Richmond Street West, Toronto

Reported on Tue, Mar 24, 2026 at 10:58 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

An unhoused person is sleeping on the public sidewalk outside this storefront, using a purple sleeping bag and jacket for bedding. This represents an immediate welfare and safety concern requiring outreach services and shelter assistance.

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Nearby

Park

Cloud Gardens

375m

School

Ocad University Inclusive Design Institute

484m

Bus Stop

Richmond St West At York St

15m

Report History

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Report Submitted

Mar 24, 2026 at 10:58 AM

Email sent to Toronto 311

Mar 24, 2026 at 11:48 AM

Sent

Email sent to councillor Ausma Malik for Spadina-Fort York (ward 10)

Mar 24, 2026 at 11:48 AM

Sent

Awaiting Response

Open for about 2 months

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