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Past Toronto's published service standard

This report is 91 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water on sidewalk

ref: STO-T7T4B8

city ref: 09262324 Track on 311

Water Drainage Snap City acknowledged

Open 91 days

Toronto Water: 1 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Walkway - Damaged or Uneven Expected service delivery: 2026-06-03, 3:32 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 200 Wellington St W

The city's estimated completion of June 3, 2026 has passed. We are following up.

200 Wellington Street West, Toronto Toronto

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Reported on Tue, Mar 31, 2026 at 12:27 PM · 3mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling across the entire sidewalk at this location and not draining properly, creating a slipping hazard for pedestrians. The stagnant water suggests a blocked catch basin or storm drain, indicating a potential drainage system failure. The nearby catch basins average 57 years old, which may contribute to the drainage issue.

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