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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water on sidewalk

ref: STO-T7T4B8

city ref: 09262324 Track on 311

Water Drainage Snap City acknowledged

Open 45 days

Toronto Water: 1 days

City service request (311)

New

Updated 11 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09262324 Service request type: Walkway - Damaged or Uneven Expected service delivery: 2026-06-03, 3:32 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 200 Wellington St W

200 Wellington Street West, Toronto

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Reported on Tue, Mar 31, 2026 at 12:27 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling across the entire sidewalk at this location and not draining properly, creating a slipping hazard for pedestrians. The stagnant water suggests a blocked catch basin or storm drain, indicating a potential drainage system failure. The nearby catch basins average 57 years old, which may contribute to the drainage issue.