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Past Toronto's published service standard

This report is 46 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Multiple road surface cracks

ref: STO-Q5Y2I3

city ref: 09188633 Track on 311

Road Damage Snap City acknowledged

Open 46 days

Transportation Services: 14 days

City service request

New

Updated about 2 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-07, 10:29 a.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): Bathurst St & Dupont St

The city's estimated completion of May 7, 2026 has passed. We are following up.

Dupont Street, Toronto Toronto

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Reported on Wed, Apr 22, 2026 at 6:32 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Dupont Street shows multiple cracks and tar patches across the road surface with uneven wear patterns, indicating asphalt deterioration that poses a tripping and vehicle hazard. The pavement is compromised in multiple locations along this public street parking and travel area.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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Comments (1)

fox_victoria about 2 months ago

Your Reference Number: 09188633 Service Request Type: Road Pothole / Road Damage Expected Service Delivery Date/Time: 2026-05-07, 10:29 a.m. Estimated Resolution Timeframe: The service request will be resolved within 14 days. Service Address: Bathurst St & Dupont St