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Past Toronto's published service standard

This report is 23 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Multiple road cracks and damage

ref: STO-K8I6W2

city ref: 09186232 Track on 311

Road Damage Snap City acknowledged

Open 23 days

Transportation Services: 14 days

City service request (311)

New

Updated 22 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09186232 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-04-23, 10:38 p.m. Estimated resolution timeframe: The service request will be resolved within 24 hours. Service address (city record): Albany Ave & Dupont St

433 Dupont Street, Toronto

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Reported on Wed, Apr 22, 2026 at 6:33 PM · 22d ago

Report Details

AI-generated, reviewed by reporter

The street in front of 433 Dupont Street has extensive pavement damage spanning approximately 3–4 metres, including one large patched section with deteriorating edges, radial cracking, and alligator-pattern cracking that creates an uneven surface and tripping hazard for pedestrians and cyclists. The cracks may indicate underlying structural issues such as a utility cut or subsidence. Five catch basins installed around 1976 are located within 100 metres of this location.

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Comments (1)

fox_victoria 22 days ago

Your Reference Number: 09186232 Service Request Type: Road Pothole / Road Damage Expected Service Delivery Date/Time: 2026-04-23, 10:38 p.m. Estimated Resolution Timeframe: The service request will be resolved within 24 hours. Service Address: Albany Ave & Dupont St