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Past Toronto's published service standard

This report is 45 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Sunken sidewalk grate trip hazard

ref: STO-K8W5X1

city ref: 09198858 Track on 311

Sidewalk Damage Snap City acknowledged

Open 45 days

Transportation Services: 30 days

City service request

New

Updated about 2 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-05-24, 1:53 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): Yonge St & Gould St

The city's estimated completion of May 24, 2026 has passed. We are following up.

Gould Street, Toronto Toronto

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Reported on Fri, Apr 24, 2026 at 11:43 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A metal drainage grate is sunken significantly below the surrounding sidewalk surface on Gould Street, creating a trip hazard with cracked and deteriorating concrete around it. Debris and dirt accumulate in the depressed area, forcing pedestrians to navigate around the hazard on this busy commercial street.

Description

BrokeN curb concrete

Community Updates

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