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Past Toronto's published service standard

This report is 24 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Severely deteriorated road surface at utility cut

ref: STO-L8C5M8

city ref: 09199041 Track on 311

Road Damage Snap City acknowledged

Open 24 days

Transportation Services: 14 days

City service request (311)

New

Updated 24 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09199041 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-04-25, 2:08 p.m. Estimated resolution timeframe: The service request will be resolved within 24 hours. Service address (city record): 330 Yonge St

330 Yonge Street, Toronto

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Reported on Fri, Apr 24, 2026 at 11:44 AM · 23d ago

Report Details

AI-generated, reviewed by reporter

The asphalt pavement at the curb line near the catch basin at Yonge and Gould Street is severely deteriorated, with extensive cracking, spalling, and missing chunks across approximately 8–10 feet. A utility cut patch has settled significantly below the surrounding surface, creating a pronounced depression and trip hazard for pedestrians and cyclists. The uneven road surface poses a fall risk and forces people to navigate around the damaged zone.