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Past Toronto's published service standard

This report is 45 days old. The city's standard for Utility Pole is 7 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paul Ainslie

Unsecured electrical panel at intersection

ref: STO-E0O2M3

city ref: 09201324 Track on 311

Utility Pole City acknowledged

Open 45 days

Toronto Hydro: 10 days

City service request

New

Updated about 1 month ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Maintenance Holes Lid Loose/Missing Expected service delivery: 2026-04-25, 6:33 p.m. Estimated resolution timeframe: The Service Request will be resolved within 24 hours. Service address (city record): Ellesmere Rd & Markham Rd

The city's estimated completion of April 25, 2026 has passed. We are following up.

Markham Road Toronto

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Reported on Fri, Apr 24, 2026 at 12:03 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

An unsecured electrical access panel on a concrete island in the middle of the intersection at Markham Road is protruding above the surrounding surface with its cover unbolted and raised, creating a tripping hazard and potential electrocution risk for pedestrians. The panel is located at street level in a high-pedestrian area near transit shelters where people regularly cross.

Description

Unsecured and unbolted electrical access panel is creating a tripping and electrocution hazard for pedestrians. Middle of intersection south side island

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

1 community report

1 fixed

Fixed Apr 28

Submitted by Fox Victoria

City updates: Status Completed The request has been concluded.

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Ward 24 · Scarborough-Guildwood

Paul Ainslie

416-392-4008

Councillor_Ainslie@toronto.ca

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Nearby

School

Z3 Education Centre School

97m

School

Woburn Collegiate Institute

329m

Bus Stop

Markham Rd At Ellesmere Rd

10m

Bus Stop

Ellesmere Rd At Markham Rd

30m

Park

4 Meadowglen Place Park

302m

Report History

Complete timeline of your report lifecycle

Report Submitted

Apr 24, 2026 at 12:03 PM

Unsecured and unbolted electrical access panel is creating a tripping and electrocution hazard for pedestrians. Middle of intersection south side island

Email sent to Toronto Hydro

Apr 24, 2026 at 12:04 PM

Sent

Email sent to Toronto 311

Apr 24, 2026 at 12:04 PM

Sent

A community member reported: It's fixed

Apr 28, 2026 at 1:50 AM

City updates: Status Completed The request has been concluded.

Verified by admin

Awaiting Response

Open for about 2 months