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Past Toronto's published service standard

This report is 45 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Mike Colle
report photo

Sunken drain with cracked pavement

ref: STO-Z9H6Z1
city ref: 09230518 Track on 311
Sidewalk Damage Snap City acknowledged
Open 45 days
Transportation Services: 30 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-04-26, 4:33 p.m. Estimated resolution timeframe: The service request will be resolved within 24 hours. Service address (city record): 1440 Avenue Rd

The city's estimated completion of April 26, 2026 has passed. We are following up.

1440 Avenue Road, Toronto Toronto

Reported on Mon, Apr 27, 2026 at 6:06 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A storm drain grate is surrounded by cracked and deteriorated asphalt and concrete, with visible cracks radiating outward and a sunken utility patch creating an uneven surface that poses a tripping hazard. Debris and spalling are visible around the drain perimeter, and loose asphalt pieces present a danger to pedestrians and vehicles.

Description

Large pothole and sunken drainage. Loose asphalt Pieces. Danger to pedestrians and vehİcles

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Report History

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Report Submitted

Apr 27, 2026 at 6:06 PM

Large pothole and sunken drainage. Loose asphalt Pieces. Danger to pedestrians and vehİcles

Email sent to Toronto 311

Apr 27, 2026 at 6:07 PM

Sent

Awaiting Response

Open for about 2 months

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