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Past Toronto's published service standard

This report is 17 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Mike Colle
report photo

Blocked storm drain, standing water

ref: STO-W0D2X8
city ref: 09225332 Track on 311
Pothole Snap City acknowledged
Open 17 days
Transportation Services: 14 days

City service request (311)

New

Updated 17 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09225332 Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-05-01, 7:03 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 1451 Avenue Rd

1451 Avenue Road, Toronto

Reported on Tue, Apr 28, 2026 at 9:06 AM · 17d ago

Report Details

AI-generated, reviewed by reporter

A storm drain grate at this location is partially submerged in standing water due to blockage or poor drainage in the catch basin, with water pooled significantly around it. The asphalt shows stress cracks radiating outward from the drain, indicating water infiltration and potential subsurface erosion that creates a trip hazard. During rain events, this drainage failure may cause localized flooding.

Description

Large pothole. It is very Risky for people and cars. It is Very deep. It is raining now and is full of rain

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Report Submitted

Apr 28, 2026 at 9:06 AM

Large pothole. It is very Risky for people and cars. It is Very deep. It is raining now and is full of rain

Email sent to Toronto 311

Apr 28, 2026 at 9:06 AM

Sent

Awaiting Response

Open for 17 days

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