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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water, blocked storm drain

ref: STO-M3I8T3

city ref: 09225422 Track on 311

Water Drainage Snap City acknowledged

Open 45 days

Toronto Water: 1 days

City service request

Acknowledged

Updated about 1 month ago

Toronto 311 responded to this report. Reference number 09225422.

Hello, Thank you for contacting 311 Toronto. We have generated a service request to Transportation Services for catch basin; blocked/flooding, and this will be investigated and made safe within 3 days. Depending on the severity of the issue, repairs could take longer. Your reference number is 09225422 and is required in order to check the status, make changes or cancel the request. You can also check the status of your service request online at http://www.toronto.ca/311 We hope this is helpful and please do not hesitate to let us know if you require further information or assistance.

60 Atlantic Avenue, Liberty Village, Toronto Toronto

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Reported on Tue, Apr 28, 2026 at 9:59 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling on the road surface and sidewalk edge in an approximately 4-6 feet long by 2-3 feet wide area, with a metal drainage grate visible adjacent to the pooling. The wet asphalt indicates the catch basin or storm drain is blocked or not functioning, and the reporter notes this ponding occurs every time it rains. This creates a tripping hazard on the wet sidewalk and potential for water backup during heavy precipitation.

Description

Ponding occurs in this spot every time it rains.

Community Updates

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