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Past Toronto's published service standard

This report is 47 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Cracked and broken sidewalk edge

ref: STO-X9W7P3

city ref: 09228301 Track on 311

Sidewalk Damage Snap City acknowledged

Open 48 days

Transportation Services: 30 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-13, 10:12 a.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 205 Yonge St

The city's estimated completion of May 13, 2026 has passed. We are following up.

202 Yonge Street, Toronto Toronto

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Reported on Tue, Apr 28, 2026 at 7:24 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

The sidewalk at 202 Yonge Street has extensive alligator cracking and surface deterioration with asphalt separating from the concrete curb into multiple fragments, creating a trip hazard and water pooling at the edge. Two active road restrictions are in effect nearby.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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