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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Clogged catch basin and debris

ref: STO-R2N0U4

city ref: 09282875 Track on 311

Water Drainage City acknowledged

Open 45 days

Toronto Water: 1 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Catch Basin - Debris / Litter Expected service delivery: 2026-05-10, 11:21 a.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): Gerrard St E & Pape Ave

The city's estimated completion of May 10, 2026 has passed. We are following up.

Gerrard Street East Toronto

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Reported on Tue, May 5, 2026 at 1:57 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A catch basin on Gerrard Street East is heavily clogged with debris, leaves, dirt, and pigeon droppings, blocking the metal grate and preventing storm water drainage. The adjacent sidewalk curb joint has similar heavy accumulation of debris and droppings, creating a sanitation hazard and posing a flooding risk during rain events.

Description

Drain clogged with debris and pigeon droppings, sidewalk covered in pigeon droppings

Community Updates

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