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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water on sidewalk

ref: STO-Y9J8E7

city ref: 09298759 Track on 311

Water Drainage Snap City acknowledged

Open 46 days

Toronto Water: 1 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-05-12, 9:02 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 200 Victoria St

The city's estimated completion of May 12, 2026 has passed. We are following up.

200 Victoria Street, Toronto Toronto

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Reported on Sat, May 9, 2026 at 7:13 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water approximately 2-3 feet wide and 1-2 feet deep is pooling at the sidewalk-curb interface on this busy commercial street, creating a slip hazard; the nearby drainage grates are not adequately diverting water, suggesting blocked or insufficient storm drain capacity.

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