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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Water pooling in road potholes

ref: STO-Q0U3J1

city ref: 09322469 Track on 311

Water Drainage Snap City acknowledged

Open 45 days

Toronto Water: 1 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Catch Basin Expected service delivery: 2026-05-14, 4:18 p.m. Estimated resolution timeframe: The Service Request will be resolved within 24 hours. Service address (city record): 73 Morse St

The city's estimated completion of May 14, 2026 has passed. We are following up.

73 Morse Street, South Riverdale, Toronto Toronto

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Reported on Wed, May 13, 2026 at 11:06 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Two water-filled potholes in the road surface at 73 Morse Street—one approximately 12 inches with jagged edges and one approximately 6 inches—indicate underlying asphalt failure and a non-functioning drainage system unable to clear standing water. The catch basin serving this area (installed in 1885) is likely failing to properly drain street-level water, exacerbating the road damage.

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