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Past Toronto's published service standard

This report is 45 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Large pothole in sidewalk

ref: STO-A2T3W1

city ref: 09379254 Track on 311

Sidewalk Damage Snap City acknowledged

Open 46 days

Transportation Services: 30 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-06-21, 12:00 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 69 Spadina Ave

The city's estimated completion of June 21, 2026 has passed. We are following up.

69 Spadina Avenue, Toronto Toronto

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Reported on Thu, May 21, 2026 at 4:59 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

One pothole approximately 12-18 inches in diameter and 3-4 inches deep on the sidewalk ramp creates a tripping hazard for pedestrians; the surrounding concrete shows cracks and deterioration, with loose debris visible in the depression.

Description

Tripping hazzard on sidewalk ramp

Community Updates

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