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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Street flooding at intersection

ref: STO-X4X6C3

city ref: 09396955 Track on 311

Water Drainage Snap City acknowledged

Open 45 days

1 confirmed Toronto Water: 1 days

City service request

New

Updated about 1 month ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-05-28, 1:22 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 78 Oxford St

The city's estimated completion of May 28, 2026 has passed. We are following up.

78 Oxford Street, Kensington Market, Toronto Toronto

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Reported on Sun, May 24, 2026 at 10:58 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A large area of standing water approximately 4m x 3m is pooling across the street intersection at 78 Oxford Street, blocking the crosswalk and driving lane and forcing vehicles to navigate around it. The brownish water appears deep enough to partially submerge vehicle tires, indicating a blocked storm drain or inadequate drainage capacity.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

1 community report

1 still there

Still there May 29

Submitted by Fox Victoria

Why it is not fixed? City processing days for such an issues is 1 day. It has been 5 days!!!

Have you seen this issue?