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Past Toronto's published service standard

This report is 46 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water on paved courtyard

ref: STO-V0R3X2

city ref: 09209507 Track on 311

Water Drainage Snap City acknowledged

Open 46 days

Toronto Water: 1 days

City service request

Acknowledged

Updated about 1 month ago

Toronto 311 responded to this report. Reference number 09209507.

Good morning, Thank you for contacting 311 Toronto. We have generated a service request to Transportation Services for sidewalk; damaged, and this will be investigated within 1 month. Depending on the severity of the issue, repairs could take longer. Your reference number is 09209507 and is required in order to check the status, make changes or cancel the request. You can also check the status of your service request online at http://www.toronto.ca/311 We hope this is helpful. Please do not hesitate to let us know if you require further information or assistance.

84 Adelaide Street East, Toronto Toronto

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Reported on Sat, Apr 25, 2026 at 6:52 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling in the center of the brick-paved courtyard at Michigan Disability Centre, creating a trip hazard and accessibility barrier for pedestrians. The water sits in a low spot with no visible drainage, and darker brick discoloration indicates prolonged saturation, suggesting the catch basin or storm drain serving this area is blocked, damaged, or inadequately sized.

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