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Past Toronto's published service standard

This report is 45 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Stephen Holyday

Sunken road with alligator cracking

ref: STO-X4P0K3

city ref: 09294225 Track on 311

Pothole Snap City acknowledged

Open 46 days

Transportation Services: 14 days

City service request

New

Updated about 2 months ago

The request has been received.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-22, 4:50 p.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 1 Sabrina Dr

The city's estimated completion of May 22, 2026 has passed. We are following up.

Sabrina Drive Toronto

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Reported on Fri, May 8, 2026 at 2:38 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A sunken pothole with extensive alligator cracking and exposed aggregate base material on Sabrina Drive creates a tripping hazard for pedestrians and risks vehicle wheel damage; the deterioration suggests subsurface settlement or utility cut failure, likely compounded by aging infrastructure including five catch basins averaging 69 years old in the immediate area.

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